How can I order your products?
It’s very easy and quick to order our products:
Look Through Products Explore our coconut shell craft collections by stopping by our [Craft Company Store].
Locate the Item Code: Every product has a unique item code that is listed on its page or catalog.
Place your order through WhatsApp. Launch WhatsApp and send the item code to 9400553216, which is our official number.
Verify Order Information: Our staff will respond with the product specifications, cost, and available payment methods.
Finish Your Order: After you give your approval, we’ll pack and send your item to the address you provided.
Easy & Fast – Your order will be placed immediately if you simply type the item code into WhatsApp!
How can I make the payment for my order?
AWe offer easy and flexible payment options:
Google Pay / UPI – You can pay instantly through Google Pay or any other UPI app by scanning our QR code or using our UPI ID.
Bank Transfer – Direct transfer via Net Banking or Mobile Banking (optional).
Cash on Delivery (COD) – Prefer paying after receiving the product? No problem! We also accept Cash on Delivery for your convenience.
Simple & Secure – Choose the payment method that suits you best.
How will my order be delivered and how long will it take?
We guarantee the safe and timely delivery of your products:
Fast Shipping – When your order is confirmed, we pack your order very carefully, and dispatch it in 1-2 business days.
Estimated Time of Delivery – Delivery on average should take between 3-7 business days depending on the destination.
Trusted Couriers – We are using couriers that we trust to deliver your products safely.
Order Tracking – We will send you your tracking ID on WhatsApp or SMS, once shipped, you can track your order.
free Delivery – Your product will arrive at your doorstep safely and ontime.
Q: What is your return and refund policy?
We’ll do everything to ensure that you are happy with your purchase.
Our return & refund process is straightforward
Easy Returns – You can initiate a return on any product that is damaged, defective, or wrong within 3 days of delivery.
How to request – Just message us on WhatsApp with your order ID and video/photo of the product.
Replacement or refund – Once we confirm the issue, we will start processing a replacement or refund depending on what you prefer.
Refund Timeline – Refunds are typically processed within 5-7 working days to your original payment method or UPI account.
Non-returnable items – Custom and personalized items cannot be returned unless they arrive damaged in delivery.
Customer-first Policy – We will work to make returns easy and refunds timely for your shopping experience.
Why Should I Choose Coconut Shell Products?
A: Coconut shell products are great for a healthy and sustainable lifestyle:
100% Natural & Eco-friendly – Made from real coconut shells, these products are biodegradable and eco-friendly.
No Plastic, No Chemicals – No harmful plastics, toxins, or chemicals used in the products, making them signs of safe daily use.
Healthy & Sustainable – Promoting a plastic-free lifestyle with coconut shell products brings you closer to nature.
Unique & Stylish – Each product has a natural texture and pattern, creating a premium, earthy feel.
Good for you, good for the planet! Safe, stylish, and sustainable.